
Check-in & Check-out
Check-in is from 14:00 and check-out is at 11:00.
Guest Rooms
Valuing comfort and warmth, our guest rooms are simple and comfortable.
They are ideal to relax.
Our rooms are suitable for a wide range of uses, business and private time.
Information and Facilities

Facilities & Services
- Facilities
- Lobby, Restaurants, Meeting rooms, Accessible restroom, Smoking area,
Wi-Fi, Ice machine, Drink vending machines, AED - Services
- 24-hour front desk service, Night security, Courier service, Copy & Fax service, Laundry service

Wi-Fi
High-speed Wi-Fi access is available in all guest rooms.

Payment
The room will be charged upon check-in.
Payment can be made in cash or by the credit cards listed below:
VISA, JCB, American Express, Diner's Club, UC Card, Master Card, UnionPay Card
Floor guide
- Front Desk: 1st floor
- Rest room: 1st floor & basement floor
- Accessible restroom*: 2nd floor
- * Please inform our staff before using.
- Laundromat: 7th
- Ice machine: 7th floor
- Microwave: 7th floor
- Vending machines: 6th & 8th floors
- Smoking area: 1st floor
Late check-out fee and Cancellation policy
Late check-out fee and Cancellation policy
until 13:00 | 30% |
---|---|
until 15:00 | 50% |
until 18:00 | 80% |
After 18:00 | full amount |
Cancellation policy
The following charges will apply if you cancel your reservations.
Individual (up to 14 guests) |
No-show | full amount |
---|---|---|
The day of arrival | 80% | |
The day before arrival | 20% |
Group | 15-99 guests |
No-show | full amount |
---|---|---|---|
The day of arrival | 80% | ||
The day before arrival | 20% | ||
9 days before arrival | 10% | ||
More than 100 guests |
No-show | full amount | |
The day of arrival | full amount | ||
The day before arrival | 80% | ||
9 days before arrival | 20% | ||
20 days before arrival | 10% |
Breakfast buffet
&
Free refills on all drinks
Location: Grand Hotel Kanachu Hiratsuka 1st floor Cafe-Restaurant "KAEDE"
[Hours]6:30 a.m. – 9:00 a.m. [Prices]1,300 yen (tax included)
Restaurants
Japanese restaurant MATSUKAZE

Basement floor
Regular closing day: Tuesday
[Opening hours]
Lunch: 11:30 - 14:00
Dinner: 17:00 - 21:00
Cafe-Restaurant KAEDE

Access
2-minute walk from Hiratsuka Station (South exit), JR Tokaido line
- Grand Hotel Kanachu Hiratsuka
- [Adress] 6-18, Yaezaki-cho, Hiratsuka, Kanagawa, 254-0811 [Tel] +81-463-23-2555 [Fax] +81-463-23-9504
- [Parking] A parking for up to 54 vehicles is available for our guests only. (1,000 yen per night, 1 standard-sized car only)
Train
Terms and Conditions for Accommodation
Contact us
Please contact us by email.
- TEL:+81-463-23-2555
- FAX:+81-463-23-9504