Check-in & Check-out

Check-in is from 14:00 and check-out is at 11:00.

Guest Rooms

Valuing comfort and warmth, our guest rooms are simple and comfortable.
They are ideal to relax.
Our rooms are suitable for a wide range of uses, business and private time.

Simmons mattresses and low-resistance pillows in all rooms

We have Simmons pocketed coil mattresses and low resistance pillows in all rooms to let you experience a restful sleep and refreshing awakening.

Information and Facilities

Facilities & Services

Facilities
Lobby, Restaurants, Meeting rooms, Accessible restroom, Smoking area,
Wi-Fi, Ice machine, Drink vending machines, AED
Services
24-hour front desk service, Night security, Courier service, Copy & Fax service, Laundry service

Wi-Fi

High-speed Wi-Fi access is available in all guest rooms.

Payment

The room will be charged upon check-in.

Payment can be made in cash or by the credit cards listed below:
VISA, JCB, American Express, Diner's Club, UC Card, Master Card, UnionPay Card

Floor guide

  • Front Desk: 1st floor
  • Rest room: 1st floor & basement floor
  • Accessible restroom*: 2nd floor
  • * Please inform our staff before using.
  • Laundromat: 7th
  • Ice machine: 7th floor
  • Microwave: 7th floor
  • Vending machines: 6th & 8th floors
  • Smoking area: 1st floor

Late check-out fee and Cancellation policy

Late check-out fee and Cancellation policy

until 13:00 30%
until 15:00 50%
until 18:00 80%
After 18:00 full amount

Cancellation policy

The following charges will apply if you cancel your reservations.

Individual
(up to 14 guests)
No-show full amount
The day of arrival 80%
The day before arrival 20%
Group 15-99
guests
No-show full amount
The day of arrival 80%
The day before arrival 20%
9 days before arrival 10%
More than
100 guests
No-show full amount
The day of arrival full amount
The day before arrival 80%
9 days before arrival 20%
20 days before arrival 10%

Breakfast buffet
&
Free refills on all drinks

Location: Grand Hotel Kanachu Hiratsuka 1st floor Cafe-Restaurant "KAEDE"
[Hours]6:30 a.m. – 9:00 a.m. [Prices]1,300 yen (tax included)

*Images are for illustration purposes only.

Restaurants

Japanese restaurant MATSUKAZE

Basement floor
Regular closing day: Tuesday
[Opening hours]
Lunch: 11:30 - 14:00
Dinner: 17:00 - 21:00

Reservation+81-(0)463-23-2636

Cafe-Restaurant KAEDE

1st floor
[Opening hours]
Breakfast : 6:30-9:00
Cafe: 9:00-17:00

Access

2-minute walk from Hiratsuka Station (South exit), JR Tokaido line

Grand Hotel Kanachu Hiratsuka
[Adress] 6-18, Yaezaki-cho, Hiratsuka, Kanagawa, 254-0811 [Tel] +81-463-23-2555 [Fax] +81-463-23-9504
[Parking] A parking for up to 54 vehicles is available for our guests only. (1,000 yen per night, 1 standard-sized car only)

Train

Contact us

Please contact us by email.